Returns Policy:

We respect that you may occasionally need to return an item and offer a full refund on all items.

Refunds must be returned to us within 28 days of the product being received.

Returned products must be in perfect original sale condition, unused with tags still attached and in the original packaging.

Return postage is at the buyer's own cost and risk. If you received free delivery and your returns falls under free delivery threshold, £6 will be deducted from the refund amount. All items to be returned via tracked mail to ensure returns arrives safely. No refunds will be given for any items that go missing in the post.

This applies to online purchases from us directly. If you purchased in one of our stockists your items must be returned to where it was purchased.

Faulty items will only be accepted if the goods are delivered to a customer damaged or if there is a subsequent manufacturing fault within a period of 12 months after delivery. Any items displaying damage deemed to be a result of fair wear and tear will not be accepted as faulty. This does not affect your statutory rights.

If you wish to return an item please email hello@redcuckoo.com stating your order number and reason for return.